Term of use

Terms of Use – Journya Mobile App and Website (journya.com)

Last updated: October 2025

1. Operator Information

Company Name: Innopulse Consulting GmbH
Address: Gotthardstrasse 30, 6300 Zug, Switzerland
Email: in**@*****ya.com
Phone: +41 79 508 28 06
UID / VAT: CHE-219.727.921
Commercial Register No.: CH-170.4.021.748-3

These Terms apply to all use of the Journya mobile application (“App”) and the website https://www.journya.com (“Website”).
By creating an account, downloading, or using Journya, you accept these Terms and the Privacy Policy.

2. Service Description

Journya provides a digital platform for journaling, mood tracking, and personal reflection.
Functions include text, photo, voice, and document entries; mood analytics; reminders; and optional paid subscriptions.
Services may evolve through updates and feature enhancements.

3. Eligibility and Account Creation

  • Users must be at least 13 years old (or 16 where legally required).

  • Accounts can be created by email or through third-party login (Google / Apple ID).

  • You are responsible for maintaining password security and ensuring the accuracy of your data.

4. Plans and Payments

Journya offers:

  • Free Plan – Basic features

  • Yearly Plan – CHF 49.95 / year

  • Lifetime Plan – CHF 119.95 (one-time)

Payments are handled securely via Stripe Payments Europe Ltd. or via in-app purchases on Google Play and Apple App Store.
Prices include VAT where applicable.

Subscriptions renew automatically unless canceled before renewal.
You can cancel anytime through your store account or by emailing in**@*****ya.com.
Refunds follow Swiss law (Art. 40a ff. OR) and EU Directive 2011/83/EU consumer rights.

5. Data Protection and Security

Processing of personal data follows the Privacy Policy and complies with the Swiss Data Protection Act (revDSG) and EU GDPR.

  • Hosting: All user data is stored on AWS Cloud (Switzerland Region) and One.com servers.

  • Encryption: All sensitive information is secured with AES-256 and transmitted via TLS 1.2 or higher.

  • Payments: Processed by Stripe, PCI-DSS certified.

  • Analytics: If enabled, Google Analytics operates with IP anonymization.

  • Data processing agreements (DPAs) are maintained with each processor.

6. Intellectual Property

All trademarks, designs, and source code belong to Innopulse Consulting GmbH or its licensors.
Users receive a non-exclusive, personal, non-transferable right to use Journya for private purposes.
Any reproduction, resale, or modification without written consent is prohibited.

7. User Content

You retain ownership of your journals, moods, media, and notes (“User Content”).
By uploading content, you grant Journya a limited right to store and process it solely to operate the service.
Content is encrypted and private by default.
Illegal or abusive material may be removed without notice.

8. Prohibited Uses

Users must not:

  • Violate laws or third-party rights;

  • Upload malware or harmful code;

  • Attempt to reverse-engineer, scrape, or exploit the platform;

  • Share accounts or bypass security controls.

9. Availability and Maintenance

Journya aims for 99 % uptime but cannot guarantee uninterrupted access.
Maintenance or third-party (AWS) outages may cause brief downtime.
Features may change or be discontinued with reasonable notice.

10. Third-Party Integrations

Journya may connect to:

  • Stripe Inc. – payments (stripe.com/privacy)

  • AWS Cloud / One.com – hosting

  • Google Drive, Dropbox, OneDrive – optional cloud sync

  • Google Analytics – usage statistics

  • Apple / Google Calendar – optional reminders

Each provider applies its own privacy policy. Journya is not responsible for external data once transferred.

11. Account Deletion

You may delete your account at any time:

Upon confirmation, data is permanently deleted within 30 days (see Account Deletion Policy).
Financial records required by law may be stored for up to 10 years (Art. 958f OR).

12. Warranty Disclaimer

Journya is provided “as is.”
No warranty is given for uninterrupted availability, accuracy of analytics, or suitability for any purpose.
Users are responsible for exporting personal backups of journal data.

13. Liability Limitation

To the extent permitted by law:

  • Innopulse Consulting GmbH is not liable for indirect or consequential losses, data loss, or service interruptions.

  • Total liability is limited to the amount paid by the user in the previous 12 months.

14. Indemnification

You agree to hold harmless and indemnify Innopulse Consulting GmbH, its employees, and partners from any claim arising from misuse of Journya or breach of these Terms.

15. Modifications to Terms

These Terms may be updated to reflect service or legal changes.
Material updates will be announced via the Website or by email at least 14 days before taking effect.
Continued use after that date signifies acceptance.

16. Governing Law and Jurisdiction

These Terms are governed by Swiss law, excluding conflict rules and the UN Sales Convention.
Exclusive jurisdiction: Zug, Switzerland.
For EU consumers, mandatory national consumer-protection rights remain unaffected.

17. Contact

Innopulse Consulting GmbH
Gotthardstrasse 30 • 6300 Zug • Switzerland
📧 in**@*****ya.com 📞 +41 79 508 28 06
https://www.journya.com